SOC Manager

This position is a remote position, focusing around the Leadership and Engineering of our clients' Security Operations Center.

Required Experience:

7

+ Years
Job Locations:

Remote

Location Restrictions:

Travel

Basic Qualifications and

As a SOC Manager on our Hunt team, you will report directly to the CISO and will be responsible for leading a 24x7 team of security experts. This position is an opportunity to drive a service delivery program and team to new levels through active innovation, ideas, creativity, and collaboration. This is a high visibility role that interfaces with both internal teams and external clients and requires a strong technical leader without standing customer service skills.

Responsibilities
  • Lead and manage 24x7 cybersecurity services delivery team, enhance operations, and drive accountability within the hunt team.
  • Serve as thought leader and technical expert in SOC operations in order to drive automation, analytics, innovation, and advanced threat analysis.
  • Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring.
  • Ensure compliance to SLAs/SLOs to achieve operational objectives.
  • Assess and continually improve output and ensure processes are developed and adhered to in order to maintain operational excellence. Ensure that all documents, workflows, and processes remain accurate and up to date.
  • Provide administrative direction and support for daily operational activities.
  • Benchmark, analyze, report on, and make re-commendations for the improvement and growth of the hunt team infrastructure and systems.
  • Collaborate and consult with the CISO and other security leaders on the overall advancement of the cybersecurity services organization and in general.
  • Establish operational foundations, defining metrics and KPIs to drive governance, quality, and efficiency.
  • Manage talent across the team including recruitment, supervision, scheduling, development, annual and ongoing evaluations, and disciplinary actions.
  • Develop and maintain an educational environment where a growth mindset is key and knowledge and performance of the team is constantly advancing.
  • Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation.
  • Collaborate across other teams for training, development opportunities, and service improvement.
  • Creation of reports, dashboards, and metrics for SOC operations and presentation to senior leadership team.
  • Other duties as assigned.

Required Skills and Experience
  • Bachelor’s degree in Computer Science, Information Security/Assurance, Engineering or similar field of study.
  • Minimum 8-10 years of Information Security and team leadership with experience building long-term career development plans for team members at all levels.
  • Demonstrated understanding of Information Security, networking, and endpoint technologies required.
  • Proficient in Incident Management and Response including deep understanding of IR framework and root cause analysis with the ability to prioritize actions and take-charge when needed.
  • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, vendor management, etc.
  • Knowledge of applications, databases, middleware to address security threats against them.
  • Ability to handle high pressure situations with key stakeholders.
  • Ability to lead people to think critically by guiding them without doing the work for them.
  • Demonstrates a strong passion for learning and a desire to enable the growth of others.
  • Demonstrated ability to speak with people with varying knowledge in IT Security concepts and able to tailor your message to the audience.
  • Ability and desire to think outside of the box for creative solutions to problems with the accountability and personal drive to follow-through.
  • Excellent interpersonal skills and ability to see things through the client’s eyes yet still able to speak authoritatively and confidently while balancing respect and tact.
  • Experience working with geographically dispersed teams and clients.
  • Strong analytical and problem-solving skills.

Interested in this position?
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